Top Remote Customer Service Jobs in UK in 2025

Are you in search of a well-paying remote job in the UK? Would you like to work as a customer service agent for reputable companies? Here's a short list of the top remote customer service jobs you can apply for in the UK in 2025.

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Help Desk Technician

Can you solve technical problems? If so, you can help desk technicians resolve customers' software and hardware issues. Many  UK companies are competent help desk technicians.

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Account Manager

Do you've skills for managing client relationships? Account managers with their existing customers to ensure satisfaction and address concerns. You'll be communicating with the customers regularly and doing follow-ups.

Complaint Resolution Specialist

How good are you at conflict resolution? As a Complaint resolution specialist, you will handle the companies' customer complaints and ensure satisfactory solutions are achieved. You must be patient and have strong problem-solving skills to perform excellently in this role.

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Field Service Coordinator

The field service coordinator's role is to manage schedules and customer appointments for service technicians. The coordinator must frequently communicate with both customers and field staff.

Survey Coordinator

Can you help an organization in gathering feedback? Survey coordinators help companies manage customer satisfaction surveys,  compile responses, and analyze data to improve services.

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Bilingual Customer Service Representative

How many languages are you fluent in? Bilingual customer service representatives attend to customers' complaints in their preferred language. Many UK companies usually seek bilingual candidates.

Customer Experience Specialist

Customer experience specialists are passionate about enhancing customer journeys. They focus on improving all aspects of the customer experience, right from initial contact to post-purchase support. This role often involves working with marketing and sales teams.

Order Fulfillment Specialist

Order fulfillment specialists boost their income by assisting customers with their orders, tracking shipments, and handling other issues that arise in the process. 

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